Behind-the-scenes support for hosts and businesses.

At THYNK Virtual, we provide professional administrative and operational support for both short-stay property owners and local businesses.

You stay in control of your business or property.
We support the day-to-day operations behind the scenes.

Short-Stay & Airbnb Hosts

Operational support for self-managed properties, including:

• Guest messaging support (platform, phone and email)
• Booking and calendar coordination
• Cleaner and linen scheduling oversight
• Issue logging and follow-up
• Liaison with maintenance and trades
• Support during peak and high-volume periods

Business & Office Support

Administrative support for small and growing businesses, including:

• Email and inbox management
• Job and booking coordination
• Customer enquiries and follow-ups
• Internal scheduling and task tracking
• Document preparation and basic admin support
• Liaison with suppliers and service providers

This service is ideal for business owners who need reliable support without employing in-house staff.

Our Virtual Support is flexible and tailored to your needs.

You can use THYNK Virtual for:

• short-term support
• ongoing weekly support
• peak-period or project-based support

We work alongside your existing systems and teams.

THYNK Virtual is an operational and administrative support service.

We do not manage listings, pricing, financial accounts or take ownership of your business or property operations unless separately agreed in writing.

• Local, accountable support team
• Direct connection with THYNK Cleaning, Linen and Maintenance teams
• One point of contact
• Built for real operations — not generic virtual assistance

Need support behind the scenes?

Let our team help you choose the right level of Virtual Support for your business or property.